Privacy Policy

Midwest Municipal Services dba CredStar Revenue Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information with transparency and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, phone calls, text messages, and email communications.

1. Information We Collect
We collect personal information in several ways, including directly from you, from third-party clients (such as government entities), and through automated means when you use our website or services.

Types of Information We May Collect:
• Contact Information: Name, mailing address, email address, phone number

• Account Information: Account numbers, balances, payment history
• Communication Content: Recordings of calls, text messages, emails, and voicemails
• Payment Information: Payment method details (processed via secure third-party providers)
• Technical Data: IP address, browser type, operating system, and usage activity on our website


2. How We Use Your Information
We use the information we collect for purposes including:

• Communicating with you about your account
• Processing payments and resolving billing matters
• Fulfilling our obligations to our clients
• Complying with legal and regulatory requirements
• Verifying identity and preventing fraud
• Improving the functionality and performance of our website

3. Phone Calls and Text Messages
By providing your telephone number, you consent to receive calls and text messages from us, including through automated dialing systems or prerecorded messages, for the purposes of servicing your account or collecting a debt.

Standard messaging and data rates may apply. You may opt out of text messages by replying “STOP” to any message.


4. Email Communications
We may use your email address to send account updates, payment confirmations, or legal disclosures. You may opt out of promotional or informational emails by contacting us, but transactional or legally required messages will still be sent.

5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:

• The original creditor or government agency that placed your account with us
• Authorized third-party service providers (e.g., payment processors, mailing vendors)
• Legal or regulatory authorities when required by law or to protect our rights
• Professional advisors (e.g., auditors, attorneys) All third parties are required to maintain the confidentiality and security of your data.

6. Data Security
We use commercially reasonable physical, electronic, and procedural safeguards to protect your information from unauthorized access, use, or disclosure. Despite these measures, no security system is impenetrable, and we cannot guarantee the security of your data transmitted over the internet or stored electronically.

7. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:

• Request access to or correction of your personal data
• Dispute inaccurate account information
• Limit certain communications
• Request how your data has been used or shared To exercise your rights, please contact us using the information below.

8. Cookies and Website Tracking
Our website may use cookies and other tracking technologies to enhance your browsing experience, analyze usage, and improve our services. You can modify your browser settings to disable cookies, but doing so may affect site functionality.

9. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies independently.

10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this policy regularly.

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
CredStar Revenue Solutions
PO Box 493
Camby, IN 46113

Phone: (866) 372-1024
Email: info@municipalpartner.com
Website: www.municipalpartner.com